All of our pieces are made out of 316L Stainless Steel, also called Surgical Steel. This type of material has so many advantages:
– Highly Durable (more so than Sterling Silver)
– Low maintenance
– Colors won’t fade/tarnish
– Extreme low amount of Nickel, making it safe to wear if you have a Nickel allergy
– No green skin!
Yes! The jewellery is showerfriendly, however, we do not recommend swimming in pool as the chlorine might damage the material!
How to protect your jewellery:
– keep away from chlorine and other chemicals
– store correctly
– Always dry your jewellery if you’ve been in contact with water
How to clean your jewellery:
1. Use (a mild and liquid) soap and warm water to clean the jewellery
2. Dry with a soft cloth
When cleaning, do it gently as you can damage the material if you’re not carefull.
How to store your jewellery:
– Keep away from dust and moisture
– Keep away from other metals/gemstones
If your evil eye pendant breaks, falls off or even disappears it’s actually a good sign! That means someone tried to curse you with the evil eye and your protective pendant was able to ward it off successfully. There are multiple options if your pendant breaks; you can bury it in your garden, you can store it and leave it on your nightstand or take it with you wherever you go, you can make mosaic art with it or replace it with a new protective pendant.
Is the pendant still in tact and you still have the pendant closer/jump ring? Then you can repair your necklace in a few steps! Click here to see more.
The evil eye is part of so many different cultures, all around the world, it doesn’t belong to just one culture. As long as you know the meaning and power of the evil eye it will not be seen as cultural appropriation. Everyone who understands and believes in the evil eye should be able to enjoy it.
Because of Covid-19, our staff rotates in shifts so they don’t have to work together, as has been obliged for most businesses. We want to be 100% honest with you: the shipping of your order might take longer than usual. We thank you for your understanding!
SHIPPING & DELIVERY
How long does shipping take?
BELGIUM and THE NETHERLANDS: 2-3 business days
REST OF EUROPE: 3 – 7 business days
Do I need to pay for customs or any additional taxes?
No! There are no extra fees for you to pay when your order arrives in your country destination, we guarantee no unhappy surprises!
Can I track my order?
EXCHANGES & RETURNS
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
– Discounted items are final and cannot be returned or exchanged
– Returned items must have tags still on and be returned in original packaging
– Returned items must have no visible signs of wear or use, used items will NOT be accepted for a refund or exchange
– Customised items cannot be returned or refunded.
In case of exchanges/refunds you are responsible for the shipping costs.
To initiate an exchange or return email us at email@example.com (don’t forget to include your order number)
Wanna become an Asteria-Ambassador? Are you active on social media channels such as Instagram, YouTube, TikTok… and is your engagement poppin’? Do you love jewellery and creating content? Then this might be perfect for you!
How to become an ambassador?
Repost your favorite Asteria post on IG, don’t forget to tag and follow us!
We’ll review your profile and contact you ASAP if you made our community!